For the past 20 years IT Support Pros have been using Remote Control to perform support tasks. Goverlan definitely has the best, fastest, no-lag Remote Control available. And Goverlan also has “silent” Remote Control which is the ability to access any machine without interrupting the user. We call it Background Management. This means the user continues to do their work while you do your work. You save time and the user has the best possible support experience.