EasyVista Acquires Goverlan to Expand Product Capabilities Toward Self-Healing

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Automatic case note for your help desk software: ServiceNow, Jira, Fresh..

Goverlan’s incident management module increases service desk technicians’ productivity by automating the recording of case notes. On average, it saves 45 days in lost productivity per technician, per year while enabling the building of an accurate repository of knowledge base articles.

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