Remote Control Software Systems Management Tools for Technicians & Admins

on-demand unattended remote desktop access

Access your users and systems within seconds, no matter where they are


  • On-demand assistance of any user over the internet
  • Unattended and privileged access to external systems
  • Seamlessly support corporate users as they roam in and out of network

Collaborate on resolutions by inviting other operators to join a session


  • Communicate with your users via text or audio chat
  • Collaborate on a resolution by inviting other operators to a session
  • Share information via screen snapshots or video recording
Remote user assistance collaboration




Remote Control Tools

  • Multi-Machine Screen Monitor
  • RDS Session Shadowing
  • FastConnect Technology
  • Support for Multi-Monitors
  • Multiple RC Protocols
  • On-Demand & Unattended Access
  • Task Manager
  • Command Prompt
  • File Manager
  • Power Management
  • Push Notifications
  • Audio Chat
  • Session Capturing
  • Windows Auto-Login

View multiple systems at once and detect issues or undesired activity—live! Spot performance issues by monitoring CPU, disk, memory and network activity levels


Remote Control Software: Screen Monitoring

Shadow Citrix XenApp / XenDesktop and Microsoft RDP user session. Goverlan supports multiple-monitor remote desktop sessions.


Remote Control Tools: RDS Sessions

Goverlan is capable of detecting active logged-in sessions of a user (including Citrix and RDP sessions). Specify a user name to connect to, and Goverlan will present you with the user’s machines. You can even specify a partial user ID and Goverlan automatically searches Active Directory to resolve full user information.


Remote Control Tools: Search Active Directory by user

Goverlan supports multi-monitors endoint. Enable single monitor viewport or all monitors at once. Or view one viewport per monitor on the operator side.


Remote Control Software with Multi-Monitor Support

Choose from the GovRC, GovRCMD, RDP, VNC, AMT, Telnet or SSH access protocols to gain access to the full ecosystem of platform types.


Multiple Remote System Access Protocols

On-demand assistance of any user over the internet. Unattended and privileged access to internal and external systems.


Remote Control Tools: Unattended and privileged access to internal and external systems

The Task Manager enables the RC console operators to monitor the applications, processes, and services currently running on a remote machine. Start and stop programs and processes. Access statistics about real-time CPU, memory usage, disk activity, and network performance.


Remote Control Tool: Task Manager.

The Command Prompt tool can be started as the administrator or as the remote user. It also features a PowerShell command prompt mode.


Remote Control Tool: Command Prompt, PowerShell CMD.

The File Manager tool enables the console operator to view, send and receive files from the remote file system.


Remote Control Tool: File Manager.

The power management tool provides a quick status of a remote machine and allows Remote Control operators to reboot a desktop in safe mode or g a user off.


Remote Control Tool: Power Management.

Communicate with your remote end-users via a Popup Message window. Remote operators can create message templates to announce recurring maintenance tasks.


Remote Control Tool: Messages and Notifications.

Remote Control console operators can Initiate a VoIP chat session with a user through a remote control session.


Remote Control Tool: Audio Chat.

Capture your remote desktop access session. You can export the current remote control view to a print, an image, or produce a video recording of the session.


Remote Control Tools: Capture a remote desktop access session via screenshots and video recording

Windows Auto-login is a useful tool for sysadmins or engineers who manage large lab environments, kiosk-based workstations. It allows the RC console operator to access the Auto Admin settings and change them remotely.


Remote Control Tool: Windows Auto Login.





Additional Features and Benefits



Quickly find and connect to user sessions with fastConnect

detect user's logged-in machines

Search for a user by name and find their active sessions including traditional desktop sessions, Citrix, and RDP sessions.

Support multiple
platforms/system-types

Remote desktop access with support multiple platforms

Choose from the GovRC, GovRCMD, RDP, VNC, AMT, Telnet or SSH access protocols to gain access to the full ecosystem of platform types.

Out-of-Band
Systems Management

Out-of-Band System management

If your machines are Intel® vPro™ ready, perform out-of-band management: Power ON shutdown systems; reboot to BIOS; or reboot to a new OS image.

Configurable user notification modes

User notification

Choose to notify the end-user, prompt for approval or operate in stealth mode across remote control sessions.

Brand your experience

Remote desktop access branding experience

Fully customize and brand your users’ experience. Change the message and visuals and make it your own.

CAC/PKI Compliant

CAC/PKI Compliant

Goverlan supports SmartCard redirection and allows you to login to a remote system using your common access card.

Monitor screen activity and health status of groups of machines


  • View multiple systems at once and detect issues or undesired activity—live!
  • Spot performance issues by monitoring CPU, disk, memory and network activity levels
  • Create custom layouts of groups of machines and screens; save and reopen them with a single click
Screen activity



Citrix and Microsoft Terminal Services user sessions shadowing

Access Citrix and Microsoft Terminal Services user sessions


  • Connect to a Citrix or Microsoft TS server and view RDP user session status live
  • Provide a user ID and query the Citrix or Microsoft TS server on which the user session is located
  • Shadow user sessions and share the screen, keyboard and mouse


Curtain Mode


Prevent someone physically present at a host machine from seeing what a remote control operator is doing while a session is in progress. This feature is particularly useful for kiosk maintenance and can also be used to protect restricted information.

Remote Control: enable curtain mode to mask a host machine’s screen while a session is in progress



Audit policies

Centralized configuration and auditing


  • Centrally define operator feature access, client approval
    process and notifications via policies
  • Centrally audit remote assistance sessions including operator
    background management actions


HIPAA Compliance


Read our HIPAA compliance whitepaper to learn how Goverlan complies with the legislation while providing tools to safeguard access to electronic protected health information (ePHI) across your organization.

Goverlan Reach: HIPAA compliant Remote Control

What the IT Industry is saying about Goverlan



Goverlan Reach reviews sourced by G2 Crowd



Still have questions? Call Us or Schedule a demo

We are available Monday to Friday from 9:00 AM to 8:00 PM (EDT)

+1.888.330.4188 (US)  |  +1.305.442.4788 (INT)