Wide array of features not available in Bomgar like:
Goverlan Reach is licensed on a per-tech basis starting at $29 per month, with unlimited management of external and internal end-users or machines.
Bomgar services are delivered as a SaaS offering or an on-premises hardware appliance. Goverlan Reach is an on-premises Software-based application. It doesn’t require any dedicated hardware or pre-configuration on your infrastructure. Simply install the Goverlan Reach Console on the operator’s machines and you are ready to manage your organization!
Uncluttered user interface, intuitive work flow, active directory integration with search capabilities, effortless access to users and systems’ information are a few of the benefits you get with Goverlan Reach. Eliminate learning curves and be productive faster.
Goverlan Reach’s real-time technology permits almost instantaneous connection to systems whether they are inside or outside of your organization. Avoid lags and delays when immediate action is required.
Goverlan Reach can be fully branded and personalized to deliver an end-to-end seamless experience to users and their IT department or Managed Service Provider.
“We made the jump from Bomgar to Goverlan about a month ago, and have never looked back. Not only does Goverlan offer a host of features well above and beyond simple remote control access, it’s also a fraction of the price. On top of that, all of our interactions with sales and support have been stellar. While Bomgar is technically a great product at what it does, the staggering price, and severely substandard customer service that we received, made it a “no brainer”. We’re definitely looking forward to seeing how we can leverage all the additional benefits of Goverlan moving forward.”
I have used Bomgar for 6 years. The contract has just expired and I am moving to Goverlan. You can obtain all the extra options from Goverlan for MUCH less in cost than Bomgar. The maintenance of Goverlan is much more affordable. Something that I really like about Goverlan is the ability to do remote service without bugging the client. I can see the task manager, file manager, command prompt, run as prompt, reboot or power off and wake up, send a message and of course chat. These items can be done without a prompt on the customer side. The end user would not know you’re even doing any service. The end user can keep doing their work while you are doing something. So many things you can do from the command prompt ...