Solarwinds® Integration with Remote Support
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Streamline Ticket Management, Problem Resolution and Compliance with Goverlan
Goverlan’s zero-hassle integration with Solarwinds plus powerful remote support features and automated case notes generation will boost your team’s efficiency, time-to-resolution and compliance requirements.
Ticket Management
Problem Resolution
Automated Case Notes
Improved Knowledge Base
Reduced Time-To-Resolution
Meet Compliance
No More Empty Case Notes
Complete case notes every time
Improve productivity and efficiency by removing this tedious and manual task and let Goverlan auto-generate accurate and actionable resolution information.
Auto-Generate a Searchable Knowledge Base
Build a searchable knowledge base of resolution information using Goverlan’s auto-generated case notes.
Meet Compliance Requirements
by enforcing the auditing of technician’s actions.
The Cool Stuff
Zero-Hassle Integration,
No Complex Setup!
- No extension plug-in
- No data schema change
- No permission configuration
Collaborate on Incident
Resolution
Two or more technicians can work on the resolution of an incident simultaneously, promoting team collaboration.
Support Any
Systems, Anywhere
Support your users, on-demand or unattended - anytime, anywhere.
Goverlan is so much more than just a
Remote Control Tool.
It’s Remote Support on Steroids!
Why Goverlan Reach?
Empowering the global IT environment since 1998. Trusted by 13,000
customers and managing more than 3 million devices.
TRUSTED
ACROSS EVERY INDUSTRY