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During a Reach session, the support engineer will be able to perform the following actions in order to assist you:

View your machine's screen & control your mouse and keyboard

Perform background system management tasks such as installing software, transferring data, running tasks, and other support actions.


1

Download the reach client

(didn’t start? try again)

2

Open Reach Client Installer

(press Ctrl+J to see your downloads)

3

Follow the instructions

to start your Reach Session!

1

Download the Reach Agent.
( Download didn't start? Click here )

2

Install the Reach Client.
( Click on Reach Client macOS package in
your downloads folder )

3

Once the app is installed, click the
"Launch Reach Client" button here

Launch Reach Client

Don’t have Reach Client installed? Download Now
Having issues with Reach Client? Contact Support