BOOST YOUR REMOTE IT SUPPORT

Mix and Match Editions to Fit all of your Organization’s Needs


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  • No Hidden Fees

  • Unlimited Endpoints
  • No cap on connections
Standard
All the features you need
for Remote IT Support

$29/mo
billed annually
Per Concurrent Tech
Professional
Powerful features
for Systems Administration
POPULAR
$69/mo
billed annually
Per Concurrent Tech
Enterprise
Maximum Power
for Global IT Processes

$129/mo
billed annually
Per Concurrent Tech
Features Ideal for: Support Teams
Ideal for: System Admins
Ideal for: Infrastructure Admins
Centralized Configuration and Auditing
Secure Unattended or On-Demand Access - Anywhere
Support and access your users and endpoints either on-demand or unattended, within your organization or over the internet. No cap on the number of simultaneous connections!
Unlimited Sessions / Endpoints Unlimited Sessions / Endpoints Unlimited Sessions / Endpoints
Advanced Remote Control
Connect to any machine within Seconds
On-demand and unattended systems
Audio and text chat
1-to-many and many-to-1 support sessions
Lock, logout, reboot or shutdown systems
Remote access to BIOS (Intel vPro-ready end points only)
Multiple protocols for multiple platforms/system-type access
Monitor screen activity and health status of groups of machines
Video capture of desktop access sessions
Supports PKI via SmartCard redirection
Behind-the-scenes Systems management, diagnostics and monitoring Limited
File transfer and management
Task/Startup Program management
Power management
PowerShell access
Health monitoring
Full reporting of system hardware and software configuration
Real time information with fail-over historical data
Software deployment and patching
Network share management
User and system print management
User drive mapping management
Registry management
Script execution
Active Directory Integration and Management
Browse or Search Active Directory to quickly access your users and their machines
Account management
Password management
Group memberships reporting and management
Global Systems Management via IT Process Automation
Generate reports on the state and configuration of users & machines
Perform global systems management tasks
Perform global Active Directory changes including password reset
IT Compliance Assessment and Remediation
Scan users and machines to detect and report non-compliant configurations or states
Resolve compliance issues through real-time remediation automations