Ireland’s National Public Transport Authority Now Using Goverlan to Oversee 230 Million Annual Trips Across the Emerald Isle
Córas Iompair Éireann boosts ROI and efficiency after switching over to Goverlan, a leading systems management software solution.
Goverlan, Inc. announced today that Córas Iompair Éireann (CIE) is using Goverlan to run Ireland’s critical transportation systems.
At CIE, 13 technicians support 3,500 machines shore-to-shore – and offshore with an office in New Jersey – managing an average of 230 million yearly trips across various transportation services with nearly a 300 to 1 computer ratio.
With these staggering numbers, solving commonplace issues meant going across counties.
“We used to travel around the country to solve minor problems manually. With Goverlan, we now do everything from fixing printer issues right on the task manager to moving files right onto a remote desktop without mapping drives, to pushing out Windows OS rollouts countrywide all from one office,” said Adrian Carroll, IT Service Engineer for CIE.
In a globalized world where the space between humans and computers is becoming increasingly vast – entire IT infrastructures can be run from halfway across the globe – it’s no longer just about closing the distance gap. When technology becomes proxy for human interaction – a screen becomes eyes, a remote mouse key hands and a pop-up window a voice, it becomes critical for any remote technology to match the natural, intuitive quality of, well, just being human.
Goverlan is among the remote systems administration technologies that offer an intuitive approach to getting things done, leveraging an IT tech’s instincts to make their work easier, smoother, and much faster.
“Goverlan’s color-coded system that we use to check OS updates and the extended functionality of the drag-and-drop tool to modify remote machines saves us an incredible amount of time and headache. When we tackle massive OS rollouts, we can now simply connect to remote machines and get a heads up on what software is installed that very instant - and we can just glance through to make sure the updates have been successful, instead of relying on complex SCCM reports,” said Carroll.
Now the CIE team can run Ireland’s transportation systems with more speed and efficiency, and much more room in their budget – the team estimates a steady annual cost savings of anywhere from $10,500 to $13,000.
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Goverlan enables IT support to globally and dynamically control, manage, and support desktop and server infrastructure in real-time, without user interruption. This means IT desktop support engineers and system administrators can get to the root of the problems quickly and resolve client issues more efficiently. Chosen by IT professional worldwide, Goverlan is renowned for its ease-of-use and extensive feature set. Learn more at goverlan.com or contact Goverlan at firstname.lastname@example.org.
About Córas Iompair Éireann
Córas Iompair Éireann (CIE) is Ireland’s national public transport provider. Comprised of 5 companies – Iarnrod Eireann (Irish Rail), Bus Eireann (Irish Bus), Bus Atha Cliath (Dublin Bus), CIE Tours Dublin and CIE Tours New Jersey – CIE manages a sweeping network of national, regional, local and urban transportation services and tours across the Emerald Isle.