Getting Started March 28, 2017 Overview of Implementation Goverlan Reach is a software-based self-hosted IT Remote Support solution. It is composed of the Goverlan Reach...
External Device Management November 16, 2017 Enabling External Devices Management For Goverlan to manage computers over the internet, you must implement a Goverlan Reach Server within...
Customizing Client Behavior And Authorization November 16, 2017 Customizing Client Behavior Goverlan allows you to customize the behavior of the Goverlan Client before, during and after a remote...
Screen Activity & Performance Monitoring of Multiple Machines | Multi Screen Monitoring November 16, 2017 Goverlan Reach RC includes a powerful feature that allows you to monitor the screen activity and performance counters of a...
Database Configuration – Operator Side November 17, 2017 The Goverlan Reach Operator Console uses a database back-end to store inventory data as well as operator configuration objects. By...
Team Collaboration November 17, 2017 If multiple operators are using Goverlan Reach, our remote access software, they should be configured for Team Collaboration. Team Collaboration allows...
Remote Control Tool: Task Manager November 22, 2017 The Goverlan Task Manager is part of the Remote Control tools. It provides additional functionality not found in the native...
Remote Control Tool: Goverlan Remote CMD November 22, 2017 The Goverlan Remote Command console is part of the Remote Control tools. It provides a command prompt access to any...
Goverlan File Manager November 22, 2017 The Goverlan File Manager is a tool available part of the remote control and the remote access software. It enables console...
Goverlan Client Agent Deployment and Management November 24, 2017 Overview The Goverlan Reach Client Agent must be installed on every client machine that needs to be managed with Goverlan...
Global Goverlan Configuration via a GPO November 24, 2017 The Goverlan Reach solution includes a Group Policy Object administrative template that can be used to configure Goverlan across your...
Auditing of Goverlan Operator Actions November 24, 2017 Overview Goverlan Reach Remote Access Software provides an auditing trail of operator actions as part of its security features. By...
Network Ports used by Goverlan Reach November 24, 2017 The Goverlan Reach remote access software uses a set of network TCP port numbers to communicate. This article describes the...
The Goverlan Agent Manager November 24, 2017 The Goverlan Agent Manager is used to deploy, update or remove the Goverlan Client Agent on one or more remote...
Centralizing the Configuration of Goverlan November 27, 2017 The configuration of the Goverlan Reach solution, both on the operator side and on the client side, can be centrally...
Initial Configuration – Tips and Tricks November 27, 2017 Goverlan can be used from day one without further configuration. However additional options and extended services are available. This article...
Security, Privileged Access and Auditing November 27, 2017 Goverlan Reach is a secure yet flexible IT remote support offering. This section describes the security, authentication and auditing processes...
Goverlan Operator Console – General Settings November 27, 2017 To open the Settings window, click the Application button in the upper left hand of Goverlan and select General Settings. Database Settings...
Browsing or Searching for Network Objects November 28, 2017 The Administration & Diagnostics interface allows for easy and quick access to any user, computer or group object from an...
My Favorite Devices November 29, 2017 The Favorites computer container is used to create a hierarchy of internal and external computers for easy access within the remote...