What’s New Name Changes The Goverlan Management Suite has now been renamed to Goverlan Reach Console. Scope Actions are now...

What is SureDATA Technology? Goverlan uniquely combines a real-time information query engine with a database back-end. Retrieve real-time data from accessible...

Summary By default, Goverlan Reach uses the operator’s credentials to authenticate and authorize the actions performed on a remote system....

The External Controls feature allows you to extend Goverlan’s functionality by adding links to external programs within Goverlan’s interface. An...

Goverlan can detect the logged-in workstations of your users in real-time. A great feature for remote it support. It finds...

Custom Actions are a powerful and flexible option which allows you to automate repetitive and manual remote IT support tasks....

Goverlan Software Deployment Using the Goverlan Reach software deployment tools, you can view and report on installed software packages on a...

Enabling External Devices Management For Goverlan to manage computers over the internet, you must implement a Goverlan Reach Server within...

Customizing Client Behavior Goverlan allows you to customize the behavior of the Goverlan Client before, during and after a remote...

Goverlan’s Remote Control offer system administration and collaborative tools so IT departments can solve technical issues remotely. The RC features...

Working with Smart Card Redirection On FIPS 201 compliant sites, Goverlan Reach Remote Control allows users to supply smart card credentials...

Other than the default Goverlan Remote Control Protocol which is established via the Goverlan Client Agent on the remote machine,...

Configuring Intel vPro Intel vPro is Intel’s application of Active Management Technology. Intel vPro gives IT administrators the ability to...

All actions performed by a Goverlan operator are audited. The default implementation records audit traces in the Windows Event Application...

The Goverlan Reach Operator Console uses a database back-end to store inventory data as well as operator configuration objects. By...

If multiple operators are using Goverlan Reach, our remote access software, they should be configured for Team Collaboration. Team Collaboration allows...

The Goverlan Task Manager is part of the Remote Control tools. It provides additional functionality not found in the native...

The Goverlan Remote Command console is part of the Remote Control tools. It provides a command prompt access to any...

The Goverlan File Manager is a tool available part of the remote control and the remote access software. It enables console...

The Power Options dashboard is an at-a-glance screen that provides a complete status of the workstation with added actions like...

Goverlan Reach Remote Control software offers collaborative tools that allow operators to chat with a desktop or a laptop user,...

Overview The Goverlan Reach Client Agent must be installed on every client machine that needs to be managed with Goverlan...

The Goverlan Reach solution includes a Group Policy Object administrative template that can be used to configure Goverlan across your...

Overview Goverlan Reach Remote Access Software provides an auditing trail of operator actions as part of its security features. By...

The Goverlan Reach remote access software uses a set of network TCP port numbers to communicate. This article describes the...

The Goverlan Agent Manager is used to deploy, update or remove the Goverlan Client Agent on one or more remote...

The configuration of the Goverlan Reach solution, both on the operator side and on the client side, can be centrally...

To open the Settings window, click the Application button in the upper left hand of Goverlan and select General Settings. Database Settings...

The Favorites computer container is used to create a hierarchy of internal and external computers for easy access within the remote...

Upgrading from v9 to v10 Goverlan Reach v10 is designed to be a direct upgrade for Goverlan v9. All Goverlan...