Would like to see the ability to remote draw on a Remote Session to prompt the local user into action. Would also like to see this ability on the login screen as well.
This would allow the support tech the ability to prompt the remote users into action when they need to login in or do some task that the support specialist required them to accomplish. Drawing on the screen also provides the added benefit of showing the end user instead of trying to talk them through the process. Having the ability to remote draw on the screen was a key feature that I used regularly when using LogMeIn Rescue.