Remote Control Elevation
Allow a remote control session, with a standard user logged in, to be elevated to local administrator privileges upon connection for performing tasks such as installing software, configuring printers, and other admin level configurations.
This primarily applies to the On-Demand Over the Internet sessions. Since 9.20 you have the ability to elevate the remote session and supply the admin credentials required to do so.
See https://www.goverlan.com/knowledge/article/the-goverlan-reach-client-agent/#deploying-the-agent-to-off-site-machines for more information.