Goverlan Reach Feature Requests
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- 80Server Monitoring systemIt would be nice if Goverlan could include A Dashboard that shows you the health of your servers. If servers is stressed (Drive space low, Memory low...) it will show it in Red. also can email you whe... Read more...
- 72System Information Reporting For the DatabaseSureData work's great, my only issue with it is that historical data is only available for workstations that you have queried for real-time data at some point. If you've never queried the machine, no ... Read more...
- 62MS Exchange functions for usersAllow to manage exchange attributes for individual users when the "Account Information" window is open for a individual user.
- 61Remote group login for up to 50 machinesPlease see RClogon for concept. This feature would save techs tons of time! Being able to logon / change users in addition to rebooting them in a lab environment would be a great advantage
- 59Save Process Automations to Goverlan Central Server for centralized executionCopy or save Process Automations to server for on demand and scheduled executions
- 52Remote Control ElevationAllow a remote control session, with a standard user logged in, to be elevated to local administrator privileges upon connection for performing tasks such as installing software, configuring printers,... Read more...
- 45.MSU and .MSP software installation packagesIt's easy to setup a .MSI or .EXE software installation packages in your Process Automation and would like the same ability to create a softwaer installation package for .MSU and .MSP files.
- 39Software usage trackingSince there's an agent ticking away on all the computers, can you put in functionality for the agent to transmit usage data that the Goverlan server can catalog and archive? How many times has a user ... Read more...
- 36Centralization of Goverlan Agent installation & updatesAs soon as a PC comes online, the central server would either install the agent version authorized or update it.
- 35Self-Service Software installs built in to Goverlan ClientMany software packages used in our organisation can be installed silently and without worry regarding licencing etc. Our service desk receive many calls for users asking for the latest Flash Player, A... Read more...
- 34Let end user request support via system tray appThe end user could click the system tray agent to request support. This would bring up a pop-up that upon filling out would email to a support@ email address.
- 33Create a repository where Goverlan customers (worldwide) can upload useful Custom Actions they have created, so they can be sharedCreate a repository where Goverlan customers (worldwide) can upload useful Custom Actions they have created, so they can be shared with other Goverlan customers.
- 7Preview All Monitors Tab/Pin
Team, please see the attached screenshots.
Would like to see a development of a preview all monitors pin somewhere in the reach console.
For example, if there
is a 6 monitor setup, I'd like to see ... Read more... - 3
- 2Allow user to initate chatThe ability for the end user to initiate a live chat with a technician via the Agent would be a great value add opportunity. Queueing/operator assignment could be handled via the central licensing... Read more...
- 1Pull Scope ActionsScope actions are currently pushed by the server. If a computer is off when a scheduled action runs, it misses the action. Scheduling the same action multiple times a day is a workaround but it can s... Read more...
- 1Pull Scope ActionsScope actions are currently pushed by the server. If a computer is off when a scheduled action runs, it misses the action. Scheduling the same action multiple times a day is a workaround but it can s... Read more...
- 1User search for external devicesIt would be extremely useful if the logged-in/console user search function worked across External Devices as well as the Internal Network to give a complete picture.
- 1Centralized Drop Zone PolicyUseful to add policy for Remote Control to have centralized dropzne settings
- 1Open multiple remote control sessions at once from consoleIt would be great to be able to mass select 4 or 5 or 10 machines in the console, right-click, open in remote control. They could all open in monitor view even.
- 1Expand and make search more user friendlyIt would nice if there was an option to have a simple drop down box where you could pick say location, name or description and then just have to put in what you are looking for in the search bar. one ... Read more...
- 1Remote DrawWould like to see the ability to remote draw on a Remote Session to prompt the local user into action. Would also like to see this ability on the login screen as well. This would allow the support t... Read more...
- 1user confirmation based on admin or standard licensewould be nice to be able to set ability for remote user to accept remote invitation based on whether goverlan user is standard license or admin license. IT usually has admin access, but other users no... Read more...
- 1New RC connection hijacks current tabWhen connected to a system and you double click another system in the address it opens in the same tab disconnecting the first machine which is an annoyance as if you’re already connected to 1 machine... Read more...
- 1Remote Desktop connection ManagerBe able to manage RDP sessions like the windows tool "Remote Desktop Connection Manager". We currently use RDM by devolutions as its more robust then the Microsoft one. As a server administrator we c... Read more...
- 1Add ability to report DFS sharesPlease create ability to view and report DFS shares
- 1Agents should pull any pending scope action from the central server when the pc become onlineGoverlan agent should pull any scope action that is applicable to the machine as soon as the machine is turned on by checking with the central server. Currently scope options are being pushed (either ... Read more...
- 1Access windows Credentials Manager
allow access to the windows Credentials Manager.
running this command in remote CMD does not help:
rundll32.exe keymgr.dll, KRShowKeyMgr - 1
- 1Auto timeout exit on idle timeSometime we got techs who forgot to exit out of the app to release the floating license. It would be nice to have a setting for timeout auto exit for these apps to gracefully exit and release the floa... Read more...
- 1Remote control Keyboard LayoutUse the Keyboard Layout of the operator instead of the client. Even TightVNC can do this out of the box.
- 1Mouse optionsAllowing users to be able able to change whether or not they have the ghost cursor or have direct input without the input lag and distraction of 2 mice floating around would be amazing. With how many ... Read more...
- 1Warranty TrackingIt would be useful to have system in place in Goverlan to automatically keep track of nodes' warranty using their serial numbers. Even if Goverlan could not pull the warranty information from the man... Read more...
- 1Warranty TrackingA feature to track warranty information would be useful. Preferably one that can go out and pull warranty information from the warranty provider's website using devices serial numbers. In the least, h... Read more...
- 1Add/Remove Printers by IP AddressesProvide the option under "Execute" in "Actions" to add printers- with custom names- to devices by the printers' IP addresses. The feature should have the option to point to where the required drivers ... Read more...
- 1Remote Control History/Activity in Goverlan Reach RCRemote control connection history (time, date, machine name, user logged in, etc.) would be able in Goverlan Reach RC for review and quick connections back to recently accessed machines. Right now, I ... Read more...
- 1More Sorting Options for Goverlan Console AdministrationIf possible, it would useful to have more sorting options/fields available in "Administration/Diagnostics" for computer and users- such as "Description" (from AD) for users and model number for comput... Read more...
- 1Remote CMD ImprovementOption to make Remote CMD not always ask if you want to close the connection. The answer is almost always yes.
- 1Registry Remote EditIt would be nice if you could remotely edit the full registry. There are other ways to get HKCU to come up but it would be nice if it was a simple 1 click option in Goverlan for a remote machine.
- 1Eventlogs for Goverlan GatewayIf a operator connects or disconnects to external machine via gateway service, the service should log information event in windows event viewer, event should be logged for remote access, file explorer... Read more...
- 1Multiple Seats per LicenseIt would be a huge benefit to be able to log onto the console two (or three at most) times per license. For instance if I'm logged into the console at my main workstation, and have to run across camp... Read more...
