• Standalone System Information

    Once in awhile our DNS server will display the incorrect IP address for a computer in the Administration & Diagnostics module and we have trouble verifying the computer identity. I’ve often thought it might be useful if the ‘System Information’ could be made as a stand alone tool, similar to…

  • On-Demand Assist – No admin rights!

    Within our enterprise, as a security measure we set the policy of “User Account Control: Behavior of the elevation prompt for administrators in Admin Approval Mode” to “Prompt for credentials”. This forces a UAC prompt whenever a process needs admin rights. After connecting to an On-Demand Assist session, there are…

  • .MSU and .MSP software installation packages

    It’s easy to setup a .MSI or .EXE software installation packages in your Process Automation and would like the same ability to create a softwaer installation package for .MSU and .MSP files.