• Goverlan SQL Server Configuration

    Goverlan SQL Server Configuration Goverlan Reach requires 2 databases: Server Database – This is for server specific operations. Console Database – This is for the consoles themselves.   IMPORTANT NOTE: Do not pre-create the databases. They will be created when the Reach Server or Console is run for the first…

  • Legacy Guides

    All Goverlan v8 legacy guides.

  • Goverlan v8 to v9 Migration Guide

    What’s New Name Changes The Goverlan Management Suite has now been renamed to Goverlan Reach Console. Scope Actions are now called IT Process Automation and Reporting. The Goverlan Central Server(GCS) has also been renamed, to Goverlan Reach Server(GRS). The Goverlan Reach Console v9 is now 64-bit only and cannot be installed on…

  • Getting Started

    Overview of Implementation Goverlan Reach is a software-based self-hosted IT Remote Support solution. It is composed of the Goverlan Reach Operator Console (used by technicians and system administrators), the optional Goverlan Reach Server (used to extend Goverlan Reach services) as well as the Goverlan Reach Endpoint Agent. Save time in…

  • IT Process Automation – Install Software on Multiple Computers at Once

    In this tutorial, we will demonstrate how to perform software deployment on multiple computers, or servers at once via EXE or MSI using Goverlan’s Process Automation framework and a software package. . IT Workflow Automation Pre-requisite Goverlan can deploy MSIs and EXEs on any Windows-based machine, Windows XP SP3/Server 2003…

  • IT Process Automation – Windows Event Log Reporting

    In this Process Automation tutorial, we will showcase how to extract specific event log entries of one or multiple targeted workstations or servers and consolidate the data into a report. This type of workflow can be reused to automate active directory management tasks. If you have never automated a workflow…

  • Scope Actions – How to deploy Internet Explorer 11

    In this tutorial, we will be demonstrating how to deploy Internet Explorer 11 to your machines using Goverlan Scope Actions. If you have never created a Scope Action before, please refer to the below video and the Scope Action Creation Basics article for more information. Information Internet Explorer 11 comes…

  • IT Process Automation – Deploying Office 365 on Multiple Computers at Once

    Deploying Microsoft Office on multiple computers at once is a tedious task if you don’t the right sysadmin tools. This tutorial showcases how anyone can install a software remotely like Microsoft Office 365 using Goverlan Reach Remote Access Software Process Automation framework If you have never automated a workflow with our…

  • IT Process Automation: silently re-image a Windows machine remotely with WDS

    In this tutorial we will demonstrate how to re-image a live Windows OS using a Goverlan Reach’s Process Automation framework and your WDS configuration. Once this tutorial is complete, simply use the scope action or custom action to re-image any Windows machine. Prerequisites Live Windows OS – This method will only work against…