1. Support
  2. User Guides
  3. My Favorite Devices

My Favorite Devices

The Favorites computer container is used to create your own hierarchy of internal and external computers for easy access. This feature is particularly useful to manage stand-alone machines.

Shared vs Non-Shared Favorites

The Favorites view contains two primary containers: Favorites and Shared Favorites.

  • Shared Favorites objects that are shared with every other Goverlan Reach operator. The creation, modification or deletion of folders and computers within this area is automatically reflected in the Shared Favorites container of all operators upon a refresh of the view.
  • Favorites objects are only seen by each operator. This is the private favorite area for each operator that runs Goverlan.

Shared Favorites requires all Goverlan operators to point to the same database back end. To know more, see Team Collaboration

Creating Machine Containers

You can create either static or dynamic containers in the Favorites view.

  • Static containers can hold computer objects, other static containers or dynamic containers. To create a hierarchy of folders and sub-folders, you must use static containers.
  • Dynamic containers only display the computers generated by them. The following dynamic containers are available:
    • Active Directory Container – These are containers based on an Active Directory OU. These are live containers and will always change as computers are added or removed from the OU.
    • External Site – These are containers that point to external computer sites. Which are computers that are outside of your organization and were registered for unattended management via the Goverlan Reach Gateway Services. This option is not displayed if Goverlan Reach Gateway Services have not been configured.
    • IP Subnet Range Containers – These containers are based on an IP subnet. These are live containers and will always change as devices are configured with an IP in that subnet. IPv4 and IPv6 ranges are supported.

To add a container:

  1. Select a parent container (either the Shared Favorites, the Favorites or any other static container.)
  2. Right click and select Add Container.
  3. Choose the container type to create.

Static Container

Static containers only require a display name. Once specified, you can add computers to it, or create additional sub-containers.

Active Directory Container

Active Directory containers point to a specified Organizational Unit of an internal Active Directory domain. The following settings are prompted:

  • Display – Enter name that will be used to display the container
  • AD Container – Click to specify the Active Directory OU to point to
  • Name FilterOptional – Enter a string to filter out the resulting list to only computers with a name that includes the specified value. A filter value must not contain a wildcard.
  • Location / Description / CommentOptional – Enter a location, description or comment if applicable. Note that by default, some of these columns are hidden from the main view. To show/hide columns, right click within the column header and select Show / Hide Columns.

Once an AD container is configured, double click on it to dynamically query and list its objects. Note that the AD container only lists the computers that are within the configured OU. It will not display sub-containers of the OU.

External Devices Container

Selecting this option presents you with the External Devices container browser. Select the external site or site sub-container that you want to have your container point to, then click on Ok.

Once an external site container is configured, double click on it to dynamically query and list its objects. External site containers can display both computer objects and sub-containers.

IP Subnet Range Container

The following settings are prompted:

  • Display – Enter name that will be used to display the container
  • Location / Description / CommentOptional – Enter a location, description or comment if applicable. Note that by default, some of these columns are hidden from the main view. To show/hide columns, right click within the column header and select Show / Hide Columns.
  • From – Defines the starting IP address of the IP range. Note that you can optionally configure the subnet mask in this field. For instance: 192.168.1.1/24
  • To – Defines the last IP address of the IP range.
  • AD Container – Click to specify the Active Directory OU to point to
  • List IP only if IP is Alive – Enable to only display IP addresses that are pingable.
  • List IP only if IP resolves to a name – Enable to only display IP addresses that resolve to a NetBIOS or FQDN name via reverse DNS resolution.

Once an IP Range container is configured, double click on it to dynamically scan the IP range and list its objects.

Adding Computers/Devices

Right-click the Favorites folder or any Static Container and select Add Computer.

Adding a Single Computer

Enter the computer information in the field and click on Ok. The following formats are accepted:

  • Shortname – e.g.: MYCOMP
  • UNC Name – e.g.: MYDOM\MYCOMP
  • FQDN – e.g.: mycomp.mydom.com
  • IP address

It is recommended to provide domain information if available using a UNC or FQDN format.

You can also search for computers in Active Directory by specifying a wildcard in the name (for instance: NY-SRV-* ), or by entering part of the name and clicking on the search button.

Adding Multiple Computers

Click on the Advanced button of the Select Target window. In Advanced Mode, you can generate a list of computers from different sources such as Active Directory, external sites, IP range or import from a file.

 

Was this article helpful?

Related Articles