Goverlan can be used from day one without further configuration. However additional options and extended services are available. This article describes everything you need to know for a successful integration within your environment.
Centralized Configuration of Goverlan
Goverlan includes a broad set of configuration and customizations that can be applied to the operator side and client side. For instance, you can control the user acceptance prompt of a remote control session, or configure the database settings of the operator console.
For large environments, these settings can be centrally configured and globally distributed across your organization.
If multiple operators are using Goverlan, team collaboration should be enabled to allow:
- Sharing of inventory information
- Sharing or Enforcing of Goverlan Configuration Objects (e.g., Software packages, scripts, etc.)
See: Team Collaboration
Managing Systems Over the Internet
The default implementation of Goverlan only allows the support and management of users and machines that are within your organization or connected to your organization via a VPN.
The Goverlan Client Agents
The management of remote systems requires them to be equipped with the Goverlan Reach Client Agents. The Goverlan Reach Client Agent is automatically installed and maintained by Goverlan on machines within your organization. Other deployment options are available.
Detecting User’s Machines using fastConnect
Goverlan can identify the logged-in workstations of your users in real-time. A great feature to get to your user’s machines quickly, without prompting the remote user for any information. However, the detection of logged-in workstations may not work upon initial installation of Goverlan as it has a couple of prerequisites.
Active Directory Integration and Multiple Forest Support
Goverlan automatically detects the Active Directory hierarchy available on the operator’s machine and allows the browsing, search, and management of its objects. If Goverlan is installed on a stand-alone machine, or if multiple Active Directory Forests exist, you can configure Goverlan to bind to an individual AD hierarchy using the Goverlan AD Forest Selector.