Goverlan Policy Management

One of the primary purposes of the Goverlan Reach Server is the distribution of Global Policies across machines.

Goverlan Global Policies dictate the behavior and configuration settings of Goverlan Services (both client and operator sides); for example, configuring whether or not a client is prompted to authorize a remote control session, or even customizing the wording displayed by the Goverlan client user interface.

How are the Goverlan Global Policies Distributed?

Once the GRS is implemented, the Goverlan software will use it to retrieve policies. Policies are queried when the software starts, and then updated on a periodic basis during the life span of the process.

The frequency at which the process checks for the policy updates is controlled by a system policy named GRS Global Policy Refresh Interval (See Understanding Scopes later in this document). The default is every 30 minutes (1800 seconds).

The GRS Global Policy Refresh Interval directly affects policy application speed against network traffic.


It is advisable to reduce this refresh interval initially (increase the refresh frequency) while working on finalizing the global policies. Once the policy set is fully configured, raise the refresh interval to reduce network traffic to the server.

Pushing Policies

The Global Policy view of the Goverlan Reach Server includes three primary sections:

  1. The controls and information panel (located in ribbon bar)
  2. The available Global Policy objects (located on the right of the main view)
  3. The currently configured Policy view

To push a policy, drag it from the Global Policy List (2) and drop it in the desired Policy Scope Object in the main view (3).

Upon initial configuration, only one policy scope object is configured: All Users & Devices. This Policy Scope defines the entire infrastructure and should be used to define policies that apply to all machines (policy scopes are explained under Understanding Policy Scopes).

Once a policy object is bound to a policy scope, its configuration window opens as shown below:

A global policy can either benot configurednot enforced, or enforced.


At the root policy scope level (All Users & Devices), the not enforced option is identical to not configured. It is not necessary to configure such a policy here. These options will come into play later on.

Configure the values to be applied to the policy and click on OK.

This policy is now configured. However, it is not yet active as it hasn’t been published. Once a policy has been configured or changed, the following options will be displayed in the control area:

Test Configuration Click on this option to temporarily activate the policy changes without publishing them.

While in Test Mode, the currently configured policy set is exposed as if it had been published. Proper policy distribution can then be tested on specific endpoints.

Click this option again to deactivate Test Mode.

Publish Changes Click to Publish the Global Policies as configured. Publishing the policies makes them active on your network and their distribution will start immediately.


Cancel Changes Click on this option to cancel any policy changes made and revert to the last published policy set.


Reload Prior Configuration This option is available once a policy set is published once.

Activate it to reload the last known published policy set. Once a prior configuration has been reloaded, publish it to make it active again.


Viewing and Modifying Configured Policies

To view the configured policies of a scope object, click on the Policies button located to the right of it.

  • To modify the values of a policy, click on the Edit button of the policy entry.
  • To delete a policy, click the Close button of the policy entry twice.

System vs User Policies

The Goverlan Reach Server has a set of system policies that are distributed via the Global Policies Services. For instance, the GRS Global Policy Refresh Interval setting is published as a system policy.

System policies are located at the Root of All Users & Devices scope. Some system policies are modifiable and some are read only. System policies cannot be deleted from the root policy scope.

Use the following interface options to navigate large Policy Graphs:

  • Scale to Fit – If the graph is larger than the viewing area, click on this button to scale it down to fit.
  • Un-Scale View – Click on this button to scale-down the graph to its original resolution.
  • Branch Collapsing / Expanding – A branch node with children can be collapsed or expanded by clicking on the (-) or (+) button below it. Also, the entire graph can be collapsed by clicking on the Collapse All button or the entire graph can be expanded by clicking on the Expand All button.
Updated on February 20, 2019

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