What is the Goverlan Reach Gateway?

What is the Goverlan Reach Gateway?

The Goverlan Reach Gateway provides uninterrupted management of computers regardless of their network location.

Computer nodes equipped with Goverlan Reach can be accessed and managed remotely using Goverlan services whether they are connected to your private network, or anywhere else over the internet, without requiring a VPN bridge.

Goverlan Reach is completely self-hosted and does not depend on any outside services or vendors to establish connections. Since there is no ‘middle-man’ between you and your clients, external points of failure and security dependencies are eliminated.

The Goverlan Reach Access Modes

Goverlan Reach is highly scalable and can be used to manage corporate networks, remote client sites and computer standalone nodes.

Manage Corporate Users

Goverlan Reach Gateway Services can be used to remotely manage corporate users irrespective of their location – in the office, at home or on a business trip.

The Goverlan Reach client automatically detects if the user’s machine is connected to the corporate network or a public network. This allows for seamless management of corporate machines as they transition from the internal network to outside of the organization. Management requests are automatically rerouted to the client’s location allowing un-interrupted support of attended or unattended machines, irrespective of their location.

Manage Client Sites

IT Services Providers or multi-site enterprises can benefit from easy access and management of all their client sites using the Goverlan Reach Gateway Services. All machines in a client site can be managed remotely using Goverlan Services once the site is configured with Reach; this applies even to client machines connected outside of their private network.

Assist Any User On-Demand

Goverlan Reach can also be used for On-Demand support sessions. With On-Demand support sessions, any remote user can be supported once authorized by a simple approval process. On-Demand sessions are useful for corporate BYOD or application customer support environments.

 

How is Goverlan Reach Licensed?

Your Goverlan account includes a number of free Reach nodes based on the edition you use.

One Reach node license is required for every computer that is actively registered with the Reach Server. This includes active On-Demand support sessions. Reach node licenses are only required for machines that are outside of the Reach Authority’s private network.

How do I know how many Reach licenses are currently used?

License information can be found in the Main View of the Goverlan Reach Server:

What happens once I reach the license limit?

Once you have reached the license limit, new computer nodes and On-Demand support sessions attempting to register to the server will fail.

A notification will be logged in the server’s Execution Log and in the Event Viewer.

 

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