This article provides information on how to enable debug dump paths for investigating Goverlan crashes. These instructions are only to be followed if a Goverlan Support representative has instructed to do so via an active support ticket.
Download the following .reg file and import it to the machine that is experiencing the crash: GoverlanDumpKey.reg
After the registry key is imported and one of the Goverlan processes crash, Windows will automatically export a .dmp file to the directory set in the registry key.
The export directory is: C:\ProgramData\GovCrashDumps, feel free to modify this directory in the .reg file before importing the registry key.
Once the .dmp file is generated, please contact the support representative who instructed you to follow this KBA and they will provide a custom upload link to upload the .dmp files.