The Goverlan Agent is a passive, lightweight background service that handles all incoming requests from Goverlan modules. The Goverlan Agent is required to perform all actions on the computers within your organization. For more information regarding the Goverlan Agent, see Understanding Goverlan Agents.
Remote Agent installations have 2 requirements:
Pre-installation of the Goverlan Agents are not required. Goverlan Modules can install the agents when you initiate an action that requires them. The Agent Installation Wizard appears when Goverlan does not detect the agent on the target computer.
The Goverlan Agent Manager allows you to Add or Remove agents by choosing specific workstations individually, IP, domain or input file.
Open the Agent Manager by clicking Help → Goverlan Agent Manager
To begin adding computers to the Goverlan Agent Manager list, click the .
There a multiple ways to add machines:
The Goverlan Agent Manager can push commonly used configurations to your agents. These settings include:
These configurations all pertain to how the agent will behave before and after a Remote Control session. For further details and indepth configuration options, see Customizing Remote Control Agent Behavior.
A Goverlan Central Data Repository (GCDR) may be required if the basic prerequisites for fastConnect are not met. For more information on how fastConnect works, see The Goverlan Central Data Repository and Understanding fastConnect.
A Goverlan Scope Action can be used to push, update or remove the Goverlan Agent proactively.
Use these steps to create a Goverlan Agent Scope Action.
The Goverlan Agent can also be installed directly on a computer via the Goverlan Client Agents EXE file. The file is located in C:\Program Files (x86)\Goverlan v8\Goverlan Client Agent Installer\Goverlan_Client_Agents_v8.exe
This file can be used by third party software delivery solutions or for embedding the agent in your organization's corporate image.
NOTE: On Windows Vista and above, UAC may interfere with the installation of the agent. Please right click the agent installer and select "Run as Administrator"
Goverlan Agents are responsible for the way your users see and interact with remote control sessions. Some examples of the agent behavior options are User Acceptance for remote control sessions, post session notifications and image/text branding. Goverlan agents are automatically configured to receive policies from the Goverlan Administrative GPO Template, Goverlan Central Server or Understanding Scope Actions. Refer to Controlling Agent Behavior for more information.