EasyVista Acquires Goverlan to Expand Product Capabilities Toward Self-Healing

Case Studies / Kingdon

Case study – Financial Services

Read more on how Kingdon Capital’s IT Group has transformed their support service, providing crucial system support to international traders around the clock with Goverlan’s fast access to real-time, detailed machine and user information - without the need for user interaction.

“It was essential for us to find a system management solution that would allow us to perform our daily tasks remotely and unobtrusively, streamline our efforts to handle a wider variety of support issues and increase our call efficiency,” explained Vince Rooney, Chief Technology Officer.

Read Now

Download the case study to learn how Kingdon Capital, a NY-based securities trading firm, solved for the following with Goverlan:

User support
  • Numerous and time-consuming onsite visits to individual machines to solve issues and execute tasks
  • Frequent interruptions of international traders, negatively impacting their workflow
  • Increase the speed and precision of diagnosing issues
  • Manage recurring calls to solve issues for problematic machines

Read more >