A comparison of remote monitoring and configuration management tools for Windows-based networks:

Concentrated Technology compares popular remote monitoring and configuration management tools

 

The following products were compared:

  • Dameware Remote Support v9
  • Dell Desktop Authority Standard 9
  • Goverlan Remote Administration Suite v7
  • Symantec Client Mgmt Suite 7.5

Concentrated Technology examined several functional areas:

Architecture
User and Desktop Management and Support
Core System Config / Monitoring Capabilities
Batch Administration
Team Features
Global Reporting and Configuration
Remote Control
Meta-Configuration

 

 

 

Batch Administration
“Dameware solution’s batch processing capabilities are limited… By contrast, the Goverlan solution has extensive batch processing capabilities. ”

“[Goverlan has] An extensive set of actions, broadly categorized as ‘reporting,’ ‘setting,’ and ‘executing’ are built-in, and custom actions can be created.”

“[Goverlan batch] Execution can include nearly anything the solution is capable of doing on a per-computer basis, including network settings, printers, processes, software, for a total of several dozen discrete actions.”

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User Desktop Management and Support

“[Goverlan} is multi-user aware … Goverlan can ‘see’ individual user profiles and permit you to modify them individually or all at once. This can be a significant advantage”

“… when searching for objects in AD DS, the Goverlan solution provides a simplified UI that enables an administrator to directly search for attribute names … The Dameware solution supports AD DS searching through the standard OS dialog, which provides full functionality but it somewhat more complicated to use.”

 

Global Reporting and Configuration

“Using the [Goverlan/WMIX] utility’s built-in reports, report wizard, or report templates, administrators can generate a wide variety of real-time inventory reports. The Dameware solution does not offer equivalent functionality.”

“The Symantec solutions also relies on its central database of information, meaning there is an opportunity for information to be somewhat outdated in between remote agents’ inventory delivery to that database.”

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