Desktop virtualization has sparked a huge interest in IT enterprises as virtual desktops are fast becoming a practical reality for many companies. A survey conducted by Matrix42 at Citrix Synergy 2012 found that 51% of the companies have either begun the deployment or have already finished deploying virtual desktops with another 23% planning to deploy this coming year, Citrix® and Microsoft® being the market leaders.
Since virtual desktops are becoming such an inherent part of an IT infrastructure, let’s take a look at the technology and Goverlan’s presence in this area.
The ever-shifting nature of enterprise size brings forth a need to scale the technical and network infrastructure as well. Seemingly mundane tasks such as deployment of OS hotfixes and ensuring that antivirus definitions are up to date can become tedious when performed on hundreds and even thousands of machines. Virtual Desktop Infrastructure (VDI) environment has stepped in as a viable solution to this challenge in all sizes of enterprises with a secure and flexible model that allows access from any device and any place.
In its essence, VDI adds a layer of virtualization between servers and end-user desktops. By replacing, or in many scenarios, combining traditional physical desktops with virtual desktops, VDI is shifting the paradigm of desktop access for both IT administrators and end-users. IT administrators can easily provide an “access anywhere” environment without taking away the look and feel of a traditional desktop environment for their end users.
While Virtual Desktop Infrastructure has largely improved upon traditional desktop provisioning, it suffers some drawbacks. With no physical desktop to access, support engineers are left with the difficult task of discovering which server the user desktop resides on in order to provide user support. This leaves the IT support team with the predicament of having to use vendor provided native remote shadowing tools to access users’ virtual desktops.
These native tools have been feeling the heat of IT administrators due to their limitations when it comes to remote shadowing. The Citrix® remote shadowing native tools have recently been unable to support the RDP multi-monitor feature of Microsoft Server 2008. Microsoft seems to have discontinued the support of multi-monitor shadowing with Windows Server 2008 R2 and Citrix has Windows Server 2008 as a prerequisite for its XenApp 6 (XenApp being the backend technology behind Citrix virtualization).
Goverlan offers a solution to the quandary posed by remote shadowing in a virtualization environment. Goverlan can be used to remotely shadow Microsoft Terminal Services as well as Citrix XenServer sessions. With no dependencies on Citrix® XenApp/XenDesktop or Microsoft® RDP Technologies, Goverlan supports shadowing in multi-monitor configurations.
Goverlan is designed to support both distributed systems and virtual desktop environments equally. Goverlan hands IT administrators the capability to perform remote administration tasks and to initiate remote control sessions on the console session of machines, as well as on active virtual user sessions.