Keep Track of Your Organization’s Servers and Workstations with the Goverlan Remote Administration Suite.
The IT Asset Management Life Cycle
The IT Asset Management Life Cycle is a set of business practices that helps companies define the procurement, tracking and decommissioning of technology resources, such as servers, desktops, printers or even software. There is a moment in almost every IT professional’s career that will require them to step into this cycle. However, one of the pain points of asset management is figuring out where your organization currently stands. How do we get a picture of what is currently deployed and configured? We can use the Goverlan Remote Administration Console and our venerable Scope Actions feature to help us paint that picture accurately and create easy-to-view reports that will prove essential when it comes to maintaining and upgrading your systems and software.
Let’s get the big picture
In order to get an accurate picture of your organization’s assets, you have to ask the right questions. Here are some questions whose answers are critical to building a report of the currently deployed workstations. The answers to these questions will help us to visualize what an initial asset management report can look like.
- What is a unique identifier for each workstation?
- Who is using the workstation?
- What are some basic specifications of this workstation?
1. Finding a computer unique identifier
This is a common challenge for IT administrators. What do we query to tell us that this is, in fact, a unique asset? There are several candidates for this. We could try to go by Serial numbers or GUIDs. You may find that this data can be incomplete, depending on the hardware manufacturers. To get around this, some administrators use the asset tag field in the BIOS to give the system a unique asset number – this is part of the SMBIOS command set and can be queried easily with WMI. The key here is to find a reliable unique identifier for each system. Poor examples of unique identifiers are host names, IP addresses, or MAC addresses, as they may be reused for different systems. You can easily use a Goverlan Scope Action to design this report and select all the identifying information you need.
2. Finding the user
For the majority of networks out there, one workstation is used by one person 90% of the time. Knowing who is using a particular system can help you allocate assets appropriately or determine what department gets charged. Using Goverlan’s User-Logged-in detection features you can match users to computers.
3. System Configuration
Part of the asset management life cycle is the actual maintenance of your systems. Perhaps you have a new business application that requires a memory upgrade? It will be useful to know more than just the total amount of available RAM. Let’s see how many physical banks and what combination of RAM sticks you are using. Another situation could be at the end of the assets’ life cycle, where you would need basic high level specs to find candidates for decommissioning and replacement. Goverlan Scope Actions makes the process to customize your asset reports easy based on what you really need to see. Simply choose your target computers, define the criteria, and run the report.
IT Asset Management and the life cycle all starts with good reporting. With some planning and Goverlan’s useful reporting, you can make this cycle a painless process. Once you have a big picture view of your assets, you can then begin to formulate a strategy on how to maintain and upgrade your systems and software.