Discover Goverlan Reach

with this 4 minute Speed Demo

Goverlan Reach is used for

Goverlan Reach solves your help desk pain points by increasing ticket close rates and overall help desk productivity

Goverlan Reach works behind the scenes to instantaneously:

  • Reset a password
  • Unlock an account
  • Install a driver or device
  • Add a printer
  • Map a drive
  • Install, repair software
  • Run & end a process
  • Monitor performance

For your more complicated cases, you can remote control:

  • Quickly connecting to user sessions with fastConnect
  • Inviting other operators to join a session and collaborate on resolution

Manage your desktop users and IT infrastructure remotely and securely. Automate your repetitive system administration tasks.

Save time and improve efficiency with:

  • Configuration management
  • Real-time monitoring, reporting and process automation
  • User account provisioning
  • Software deployment, patch management and Windows updates
  • Password Management
  • Remote control, SSH and Telnet access
  • Secure access of desktops, servers, switches, and firewalls
  • Active Directory administration and automation
  • Bulk actions performed in 1 click
IT department

Manage the complexity of your IT landscape with a scalable remote access software that works both for SMBs and enterprise businesses.

Goverlan Reach offers the following benefits:

  • Lower cost of supporting IT infrastructure
  • Auditing of technician actions
  • Increased ticket close rates and overall technician productivity
  • Support local and remote end-users and systems
  • Increased compliance and security management
  • Perform almost any Windows administration tasks remotely
  • Compliance evaluation & remediation
  • A solution to manage attended and unattended endpoints
  • Affordable enterprise-class Remote Control

Improve efficiency of your remote IT support and administration operations. Support stand-alone users, workgroups, and entire Active Directory sites.

Goverlan Reach offers the following benefits:

  • Enterprise-class remote management and administration
  • Entire sites and individual endpoints management without VPN
  • On-demand support options for anyone, anywhere
  • Increased ticket close rate and overall technician productivity
  • Scalable pricing
  • Small footprint, easy integration
  • Auditing of technician actions

Manage your remote Windows Embedded based ATM, POS, and other kiosk devices with our remote support tools.

Goverlan Reach provides:

  • Secure access to unattended internet based machines anywhere
  • On-demand support options with screen sharing and collaboration
  • Behind-the-scenes management and support tools
  • Schedule maintenance automation
  • Software and patch distribution
  • Real-time monitoring and reporting
  • Support for IOT devices running Windows Embedded
  • Remote control, SSH and Telnet access

Why Goverlan Reach?

Empowering the global IT environment since 1998. Trusted by 13,000
customers and managing more than 3 million devices.


Ensure Security


Secure your organization and clients with an on-premises enterprise-class solution, on-premises credential manager, and centralized auditing.

Ensure Control


Get instant access to attended and unattended machines, no matter where they are. Features like on-demand remote access, shadowing Citrix and Terminal Services sessions, and performance monitoring help keep you on top of your IT environment.

Ensure Support


A range of powerful tools will help you manage remote users in the most secure environment. Multiple connection options allow you to support users regardless of their network location and quickly resolve their issues.


Be in total control

On-premises implementation
(no external surface of attack)

Enterprise-class authentication

Internal password vault

Centralized controls of client configuration and operator actions

Centralized auditing of operator actions


All the features you need

Quickly target the problem,
efficiently resolve issues

Easy-to-use, robust features

Endpoint management
anywhere in the world

Zero-delay management engine

Install in minutes


Designed for all organization
types, levels, and sizes

Subscription based licenses
/ Pay as you grow

No additional fee
for internal end points

Minimal infrastructure
hardware requirements

Goverlan world map

IT professionals Testimonials Goverlan®

  • Goverlan, unlike other solutions, offers real-time data. I can be remotely viewing a user's desktop before they are finished explaining the problem.

    • Pekin Hospital
  • With Goverlan we've increased our first-call resolution by 95%. In many cases we can also perform tasks in the background with minimal or no interruption to the user.

    • Kingdon Capital
  • The intuitive layout and design of the GUI makes learning Goverlan a simple task. We were 100% operational the same day we downloaded the trial installation. The only way it would have been easier is if someone was clicking “NEXT” for me.

    • Asbury Automotive Group
  • The most significant cost savings with Goverlan have been with travel avoidance and staff time. We're now able to remotely administer actions quicker and more efficiently and perform mass software updates with the simple click of a mouse or scheduled job in Goverlan.

    • State of South Dakota, BIT
  • Using Goverlan, we can troubleshoot at a fraction of the time – and the cost – everything from fixing printer issues right on the task manager, ... to pushing out OS rollouts countrywide, all right from one office.

    • Córas Iompair Éireann
  • The product is intuitive and just works… Though we rarely have had to contact support, when we have, we have had prompt response and resolution.

    • Teltech Communications
See all
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