Every IT automation initiative starts out with the best of intentions from all parties involved – customer, sponsor and participants. Yet, more often than not, these initiatives end up failing outright or fail to deliver the promised benefits.
It’s not that project participants or sponsors are being careless, taking the wrong actions or making the wrong decisions, because there are other factors at play. Avoiding common problems, building a proper business case and understanding the proper fit of automation within the organization are key parts of what it will take to have their IT automation initiative be successful.
In this article, you will learn:
The recommendations described in this article provide the reader with important ideas and tangible guidance on how to demonstrate customer value, control costs and manage risks associated with IT automation initiatives. Let Goverlan show you how you can move towards smarter, successful IT automation initiatives today.
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