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Goverlan and SCCM

Gain immediate, real-time information and perform admin tasks without disrupting end-users, increase efficiency and lower IT support costs.

SCCM and Goverlan fit together

What is SCCM?

Microsoft SCCM is a large-scale configuration management solution that can support up to 400,000 managed nodes in a site hierarchy. Because it is designed for massive scale, it would be impractical, if not impossible for SCCM to operate in "real-time."

SCCM and Goverlan fit together
SCCM and Goverlan fit together
SCCM and Goverlan fit together

How does Goverlan complement SCCM?

Using Goverlan, actions are executed in real-time and results returned immediately. With SCCM/ConfigMgr, tasks are executed only when a machine checks with the SCCM server for available tasks, making execution completion times harder to define. See the comparison chart below for a complete breakdown of how Goverlan can complete your SCCM implementation.

Ability

SCCM

Goverlan

Ad-hoc, real-time configuration with no user impact

  • Technicians must remote control a computer to perform configurations quickly. Remote control is disruptive to IT staff and end users.
  • MMC snap-ins used for configurations but many Windows settings aren’t accessed via snap-ins.
  • Support users behind the scenes, minimizing disruptive remote control sessions.
  • Replicates many native Windows configuration screens (e.g. Task Manager, Services console).
  • Snap-ins not required. Most common configuration elements are in a single, consistent location.

Advanced remote control

Not available

  • Locate and access a user’s machine by specifying a partial user or computer name, then use fastConnect to immediately view a list of machines that the user is logged into (including VDI, Citrix®, & RDP sessions).
  • Remote monitor the screen activity and health status of groups of machines in a single network/band- width-friendly 1-click dashboard.
  • Centralized audit reports for remote session activity.
  • Drag-and-drop file transfers.
  • VNC for Mac/LInux & Telnet/SSH for network devices.

Ad-hoc, immediate software / hardware inventory checks

  • SCCM is not real-time.
    SCCM inventories are updated periodically and may contain stale data. Therefore it may not be suitable for break/fix scenarios.
  • Real-time information immediately available for break/fix situations.
  • Data can be stored real-time to a local file or to a central SQL database.
  • Schedule inventory collection/polling.
  • Easy to use by Level I or Level II support without giving access to SCCM or AD servers.

Ad-hoc software deployments

  • Quick installs require remote control, leading to interrupting the end-user.
  • Constructing packages or applications is time consuming.
  • Easy package creation.
  • Deploy or remove ad-hoc software to affected clients in under 3 minutes, with no impact to the end-user.

Team collaboration

Not available

  • Allow multiple administrators to participate in the same remote control session with chat.
  • Distribute 1-click dashboards to other administrators and team members.
  • Share and collaborate on complex scripts.
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