1. Support
  2. KBAs
  3. Goverlan shows yellow icon for machine after Server 2003 Update KB3033395

Goverlan shows yellow icon for machine after Server 2003 Update KB3033395

The following article describes how to resolve the issue where Goverlan shows a yellow icon for a machine after installing specific Windows Updates on your Server 2003 Domain Controller.

Information

There are a few problematic updates that were released by Microsoft on patch Tuesday, March 10, 2015 that causes a slew of authentication problems across multiple software. These updates basically cause all Domain Authentication between the Goverlan console and client to not function. Only the local administrator account credentials will work to perform Goverlan actions. These updates are the following(with the first being the primary and the rest are prerequisites):

KB3033395, KB3002657, KB3034344, KB3035132

Fix 1 – Remove the following updates from your Windows Server 2003 Domain Controller(Requires reboot):

  1. KB3033395, KB3002657, KB3034344, KB3035132
  2. Then reboot your DC after the removal of the above updates.
  3. Close/Open Goverlan, icons should return to their normal color.

Fix 2 – Remove the following update from your Windows machines(Requires reboot):

  1. KB3034344, you can use Goverlan to remove this update via a Custom Action and calling to the WUSA.EXE process, but as stated above you must use local admin credentials to run this script.
  2. Then reboot your machine after the removal of the above update.
  3. Close/Open Goverlan, icons should return to their normal color.

Fix 3 – Remove/Reinstall Goverlan Agent using local admin credentials:

  1. Right click machine, Click Remove Goverlan Agent, you will get prompted for credentials, use: MACHINENAME\Administrator for the username.
  2. Then repeat the above steps using the Install Goverlan Agents button.
  3. Close/Open Goverlan, icons should return to their normal color.

Was this article helpful?

Related Articles