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Customizing Remote Control Agent Behavior

Goverlan allows you to customize many aspects of the agent behavior. This feature allows the Goverlan Agents to perform actions before or after a remote control session is initiated.

Remote Control Agent behavior is performed via settings distribution by either using a Group Policy Object (for Active Directory environments), or via the Goverlan Central Server (see: Using Universal Settings Distribution ).

Customizing Agent Behavior via a Group Policy Object

Once you have uploaded the provided Goverlan Group Policy Administrative Templates onto your Active Directory, expand Computer Configuration > Policies > Administrative Templates > Goverlan Universal Settings > Remote Control Client Settings.

Once you have configured the Group Policy settings, you will need to wait for those to be distributed onto your machines before you can see the text modifications. To test your settings on a particular client machine, open a command prompt on this one and execute a gpupdate.exe command.

Customizing Agent Behavior via the Goverlan Central Server

You can also use the Goverlan Central Server to distribute Agent Behavior settings onto your machines. Once you have implemented and registered a Goverlan Central Server, use the Universal Settings Distribution feature to configure the agent behavior customizations.

Once your changes have been published, the agent behavior modifications are instantaneously reflected on your client machines.

Pre-Session Actions

Pre-Session options determine how the Goverlan Agent will respond to an incoming remote control session. The following options are available for Pre-Session Actions:

  • No Action  - This setting is the default setting. No action will be performed when a session is established.
  • Prompt Local User for Approval - This setting will allow the remote use to accept or deny an incoming session.
  • Disable Remote Control - This setting will disable the ability to initiate a Remote Control session with the remote system.
  • Lock the Computer - This setting will lock the remote workstation when a new session is attempted.
  • Logout the local user - This setting will log off the remote user when a session is attempted.

Post-Session Actions

Post-Session actions determine how the Goverlan Agent will respond after the session is completed. The following options are available for Post-Session actions:

  • No Action - This is the default setting. No Action will be performed when the session is completed.
  • Lock the computer - This setting will lock the screen of the remote system when the session is completed.
  • Logout the local user - This setting will log out the remote user after the session is completed.

Post-Session Notification Pop-up

The Post-Session Notification Pop-up can be displayed after a session is complete.

 

 

 

 

 

 

 

 

 

Post-Session Email Notification

The Email Notification feature will send an email to a specified account after a session completes.

The following settings need to be configured via the GPO Admin Template or the GCS.

 

 

Email Example: