Client Feedback

Many companies have already provided us with their feedback.  Please provide us with yours, including features you need that don't already exist. We're always looking for ways to improve our products to help you support your users and machines.

  Chris Grinham - Informatics
Office of the Secretary to the Governor General - Ottawa Canada

"I have been using Goverlan for 5 years now and  I can honestly say it is the best tool I have access to. 

We use Goverlan to its full extent,  not only for remote control and desktop management but for application deployments, custom reports, license management and advanced troubleshooting.  Using the scope actions, WMIX and Wake on LAN capabilities together, we have been able to do large deployments such as Office 2007, instantly apply important security patches and measures, locate software installations for license management as well as report on hardware for lifecycle planning.  The ability to wake systems and manage them remotely greatly expands the work we can do in remote sites thus saving us time and unnecessary travel expense.  

I can honestly say that the automation and instant information Goverlan provides saves us a great deal of time and travel which not only save us money and increases productivity but has enabled us to greatly increase our Helpdesk call efficacy and client satisfaction. "

Bank of Namibia
Marsorry Ickua, Manager: Network & Technical Services

"...Goverlan is nothing short of 'Fantastic'."

"I work for the Bank of Namibia, our country's 'Reserve Bank'. For our needs, Goverlan is nothing short of 'Fantastic'. Looking for tool that did remote control alone and finding Goverlan still makes me wonder how we ever managed to work without it. I have yet to find a tool that offers Goverlan's feature set and in what has to be the finest looking interface. In all my years in this industry, no tool has ever kept a smile on my face for this long... No IT Admin. should be without this tool and I'm sure the support is great, however we've never required it and the ease of use...? Fantastic! I've tried a multitude of tools and frankly, nobody can 'tell' you how great this tool is, you have to see and experience it. My personal product of the decade... Thanks"

JB Federal Systems
Cecil Mulholland, Senior Systems Engineer

"In my 12 years in IT support, I have never experienced such a level of support from a vendor. I commend their team for not only the exceptional response time but also for the top-notch quality of their product and support."

"I work at the Portsmouth Naval Shipyard and use GoverLAN quite frequently to complete a lot of my projects and tasks. As the guy who is responsible for updating machines with the latest security patches and software updates I have found GoverLAN to be an excellent tool, especially with the Scope Actions feature. I recently asked for a change to be made to GoverLAN and got a response within 24 hours by phone and a new version to test 24 hrs later. In my 12 years in IT support, I have never experienced such a level of support from a vendor. I commend their team for not only the exceptional response time but also for the top-notch quality of their product and support."

  National Library and Archives of Canada
Eric Boisvert, Technical Consultant / Administrator

"GoverLAN saves us a great deal of time not to mention support calls are being done in record time."

"I just wanted to tell you that it is an excellent software. I work in the federal government and your software is very practical as an administrator/management tool to work with. My department purchased GoverLAN a few months ago, and everyone here has been using it for multiple work tasks. GoverLAN saves us a great deal of time not to mention support calls are being done in record time. I can honestly say that all the features that come with GoverLAN have simplified our lives in many ways. Thank You for making our lives MUCH easier. Keep up the good work guys."

Canaccord Capital Corporation
Pavel Rybakov, Systems Administrator

"I did try different products that offer 'all-in-one' solutions to help systems administrators in their daily routine but none of them had all the capabilities that GoverLAN offers."

"I have been using GoverLAN since year 2000. I did try different products that offer 'all-in-one' solutions to help systems administrators in their daily routine but none of them had all the capabilities that GoverLAN offers. In our company with over a thousand employees and branch offices spread all over the country, the product sure comes handy. So 3 years later, I still use GoverLAN which just gets better and better. I was very impressed by the new Scope Actions feature in version 5 and found it extremely useful. I would like to see that side of the application more and more enhanced. Thank you for a great product and I’m looking forward to future releases."